FAQs

FAQs for Admin Users

• Edit an Individual Record
• Admin Guide: Managing Bluetooth Temperature Questions
• Unlocking your account after multiple failed login attempts
• Assign a Check
• How can I send and email with Check results to other people?
• What is a Trigger?

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FAQs for Auditors

• Unlocking your account after multiple failed login attempts
• Where is the "Save" button for my Check audit?
• How do I add the IntouchCheck App on my device?
• What does it mean when I see the "Error Saving Locally" message on my device?

Followups

• What are followups?
• Are users notified when a followup is created?

Email Notifications

• How can I send and email with Check results to other people?
• How can I change my notification settings?

Get Support

• How do I submit a support ticket or request?

Cancellation Requests

• Cancellation Requests